Automating order management for Hospital supply
How Altilia can streamline medical procurement
The background
The client previously relied on manual processes to verify and process orders, which was time-consuming and error-prone. This hindered the efficiency of order processing and led to delays in fulfilling hospital purchases.
Pain points
The previous manual process required specialists to enter order details line by line, slowing down the order fulfillment.
Human error during manual data entry led to formatting mistakes, incorrect entries, and data discrepancies, affecting order integrity.
The manual process could only handle a small volume of orders at a time, restricting the scalability and speed of operations.
The decision to innovate
The client aimed to automate the order verification and entry process to minimize errors, reduce processing time, and scale operations more effectively.
Results & Benefit
- ~80% reduction in document processing time
- 60~70% reduction in process lead time
- ~90% reduction in manual processing errors
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A leading procurement management company acting as the central purchasing hub for one of Italy’s largest healthcare groups, managing procurement and supply chain operations across multiple hospitals nationwide.
