Enhance credit scoring for lending applications with ECM metadata

-80%

loan application processing time

€ 10 mln

estimated savings per year

improved customer satisfaction

Banks and financial services institutions deal with thousands of loan and mortgage applications daily, coming from different customers and channels, including complex business applications. The current process of back-office review is time-consuming and error-prone, involving manual data entry and analysis.

A leading italian bank, involved a team of 400 people nationwide just for data entry operations, before analysts could even evaluate risk scores and decide whether to accpet or reject applications. In that state, processing each application could have taken up to 5 days.

Altilia Intelligent Automation provides the tools to automate documents classification workflows and to extract specific sets of datapoints. All the required information is extracted from documents and fed into the Open Text Documentum® ECM system as metadata, to support credit scoring operations.

This allows to reduce the loan application processing time by 80% while also reducing the manual effort by over 80%, freeing up employees to focus on other priorities and resulting in estimated savings of over €10 million per year. The improved accuracy and faster decision-making has led to increased customer satisfaction and an estimated ROI between 200-300%.

Download the complete PDF to know more about this use case application.

Download Use case as PDF

Explore more stories like this one

Automatic reading of power and gas bills and invoices

Automate the reading of power and gas bills and invoices to accelerate the digital sales process, improve conversion rates and optimize the customer experience.

Enhanced Chamber of Commerce registration filings with XML metadata

Extracting accurate information about Board Directors' executive and signing authority from raw XML files to enhance Chamber of Commerce registration filings

ID records recognition for customer onboarding

Automate the extraction of ID records from multiple types of documents and scans to accelerate customer onboarding operations.

Explore more stories like this one

Gianfranco Tedesco

Senior Digital & Innovation Project Manager, do Value

Collaborating with Altilia has helped us to enhance our operations. Their advanced automation solutions have saved us significant time and effort and ensured unparalleled accuracy in data extraction. Leveraging their cutting-edge technology and their commitment to continuous improvement has provided us with a competitive edge, enabling us to manage our business processes more effectively and efficiently.

Armando Capone

General Manager Italy, Experian

Our mission is to leverage new technologies to make access to credit easier and more inclusive. In Altilia, we have found the ideal partner to take another step forward in this direction. The joint development of new solutions and use cases with Altilia, will allow us to streamline procedures, making them safer and automatic for banks, while also speeding up access to funds for consumers.

Crédit Agricole Italia

At Crédit Agricole Italia, we're working with startup Altilia to create new tools that will help us better understand and meet our customers' needs. Altilia was chosen for this project through the ELIS OPEN ITALY program and will be integrating its platform into our Enterprise Banking ecosystem to improve our services and processes.

Alessandro Allamprese

CEO & Founder, KALAWAY / ADM Capital S.R.L.

The Altilia Intelligent Automation platform allowed us to automate a repetitive process that was previously handheld in a completely manual way, leading to substantial benefits for our organization. Thanks to Altilia’s solution we can now manage more operations in a shorter time, while guaranteeing the highest service standards for our customers

Francesco Betti

Chief Operating Officer, Anima S.G.R.

Thanks to the Altilia Intelligent Automation platform, we are able to extract and compare data contained in financial statements in a fully automated way, thus significantly reducing our time spent on repetitive tasks. Altilia's technology fully demonstrates the potential of AI to transform and improve business processes.

Sebastiano Gadaleta

Chief Financial Officer, Noi Energia S.R.L.

By using the Altilia Intelligence Automation platform, we were capable of automating processes that had previously been carried out in a completely manual manner, thus cutting missing registration errors to zero. This automation has allowed us to further qualify our administrative staff, improving our front office and customer relations activities, while further developing our business.

Automatic reading of power and gas bills and invoices

Enhanced Chamber of Commerce registration filings with XML metadata