How Altilia can help you bridge the AI skills gap

By altilia on January 18, 2023

The demand for AI-based solutions in the enterprise is ever increasing as more and more companies view artificial intelligence as a solution to automate core business process, driving operational excellence and accelerating digital transformation.

Top-level research from the Artificial Intelligence Observatory of the Polytechnic University of Milan shows that, from a sample of 200 large organizations operating in Italy, 59% have already started executive projects in the AI field, 77% of which are running more than one project in parallel.

According to a recent survey by PwC in US, on a sample of 1000 large organizations, 72% have already integrated or are looking to integrate AI technologies into their operations.

Full-scale deployment

Deloitte’s significant State of AI study found that 79% of business leaders surveyed reported full-scale deployment for three or more types of AI applications – up from 62% in the previous year. And 76% of those leaders expect AI investments to increase in the next year.

But not everything in the AI garden is rosy, particularly for small and medium sized organisations.

There are many challenges affecting the effective use of artificial intelligence which can hinder the ability to tap into its potential and lead to a growing gap between those companies that have the capability and those who do not.

Over two blogs, we will focus on the two big challenges facing organisations planning to use AI – and how Altilia can make the difference.

  1. The AI skills shortage
  2. The complexity of managing Machine Learning Operations

The AI skills shortage

McKinsey’s State of AI 2022 Survey called out the difficulties of hiring AI-related roles, with 78% of respondents citing difficulty with hiring AI data scientists, 72% struggling to hire data architects, 70% ML engineers and 69% data engineers.

Perhaps surprisingly, they state that finding AI hires is perceived as more difficult than three years ago, with 57% saying that the hiring of data engineers is more difficult, 52% for data architects and 48% of ML engineers.

Clearly, demand for top AI talent is outstripping supply.

Among the limiting factors, the skills problem emerges as one of the most relevant. In addition to programming and software development skills, the planning and life-cycle management of an AI project, requires highly specialized skills that are still scarcely available in the labour market.

These technical skills include:

  • Skills needed to identify and prepare datasets that will be used by AI algorithms.
  • Mathematical and statistical skills that enable the solving of complex problems related to AI applications.
  • Skills needed to implement Machine Learning and Deep learning models (e.g., Supervised & Unsupervised Learning techniques).
  • Skills related to data storage infrastructure, cloud services, and integration of AI systems with other enterprise software and applications.

In addition, since AI automation projects are ultimately aimed at boosting operational business processes, it is crucial to create a match between AI skills and all the skills involving the application of specialized domain-specific knowledge, methodologies, and operational techniques for the operation of specific areas, such as Supply Chain, Marketing and Sales.

For this reason, a core challenge is to bridge the gap between technical AI skills and domain-specific competences within companies and bringing core AI skills to figures not traditionally related to engineering and software development.

How can Altilia help to overcome the skills gap challenge?

Altilia prioritizes AI democratization as the core of its approach: for this reason, the Atlilia Intelligent Automation platform is designed to maximize intelligent process automation capabilities while minimizing the complexity of managing AI algorithms for the end user.

  • Thanks to the use of pre-built algorithms, based on transformer models, users can leverage AI capabilities even without the in-depth mathematical and statistical knowledge related to AI applications.
  • Thanks to the use of a no-code visual interface for document annotation and review, users can autonomously prepare the dataset that will be used by AI algorithms, even without the technical skills required to implement machine learning or deep learning models.
  • Altilia’s IPaaS cloud infrastructure, equipped with pre-built software connectors, greatly simplifies software interoperability, and removes the complexity of managing computing resources and data storage.

In addition, the Altilia Intelligent Automation platform is designed for to reduce the learning curve for business-domain experts to understand and apply AI algorithms for business automation.

In fact, the Altilia Labels module for document annotation, allows business-line users to intuitively transfer their knowledge into algorithms, to perfectly fine-tune the solution according to real business and process needs.

The Altilia Reviews module provides a tool to review and validate the results produced by the algorithms, this is a crucial feature to guarantee AI explainability and to allow business-line users to effectively govern the process.

Contact us here to discuss how Altilia can support your organization’s drive for business optimization through AI.

And read our next blog on the challenge of managing ML Ops.

By altilia on January 18, 2023

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Why One Size Doesn't Fit All in Business Automation

Why One Size Doesn't Fit All in Business Automation

Imagine you need to renovate an apartment. You've got your trusty hammer in the toolbox, and it's served you well for hanging pictures and minor repairs. But now you need to fix a leaky pipe, repaint the living room, and rewire an electrical outlet. Suddenly, that reliable hammer seems completely inadequate. You quickly realize that to tackle these diverse tasks, you need a variety of specialized tools – a wrench for the pipe, brushes for painting, and a voltage tester for the wiring job. Don’t worry, Altilia is not rebranding itself as a DIY startup, but this scenario perfectly illustrates the current state of AI in business. Many companies, eager to exploit the power of AI, are reaching for a single, all-purpose AI solution, much like grabbing that trusty hammer for every home repair. They're turning to impressive, general-purpose AI models like GPT4 or Claude, expecting these tools to solve all their business challenges. While these models are undoubtedly powerful and versatile, they're not optimized for every specific business need. The limits of a universal AI agent of the Universal AI Agent GPT4 and Claude, developed by OpenAI and Anthropic respectively, are remarkable achievements in natural language processing. They can generate human-like text, answer questions, and even assist with simple coding tasks. Many businesses have integrated these models into their operations, using them for customer service chatbots, or general data analysis. However, these general AI models have limitations when it comes to understanding specialized business-domain information. For instance, a financial institution using GPT4 for customer inquiries might find it struggles with industry-specific terminology or regulations or to retrieve correctly the info from documents. The reality is that while these general AI models are impressive, they're not designed to handle the diverse and specific challenges that different businesses face. Each industry, each company, has its own unique processes, data types, and objectives. A one-size-fits-all AI agent often falls short in understanding these nuances. The Advantage of Specialized AI Agents This is where specialized AI agents come into play. By focusing on specific tasks, these agents can befine-tuned to understand the unique nuances and technicalities of your own organization and/or industry, work with your unique data formats, and align with each of your particular business processes’.  The result? Greater accuracy, improved efficiency, and better integration with your existing workflows. By focusing on creating multiple, specialized AI agents rather than relying on a single, generic solution, businesses can: Address specific challenges more effectively, improving problem-solving capabilities Improve accuracy in task completion, reducing errors and enhancing quality Enhance efficiency in specialized processes, saving time and resources Better integrate AI with existing workflows, minimizing disruption and maximizing adoption Maintain their unique competitive edge by leveraging AI in ways specific to your own business model This specialization allows businesses to use AI not just as a general tool, but as a set of expert assistants, each trained in a specific area of the business. It's the difference between having a general handyman and a team of specialized craftsmen – each brings expert knowledge to their specific domain.   None knows your business better than you do While AI technology itself can be replicated, the real competitive advantage lies in how that technology is applied to your specific business context. Altilia helps you build a lasting competitive advantage by creating custom AI agents that integrate perfectly with your unique business processes. Think of it as your personal AI factory, producing solutions specifically tailored to your company's operations and needs How Altilia improves business’s workflow Altilia's platform offers two main features that optimize work and data management by leveraging information from diverse sources scattered throughout the entire business knowledge ecosystem: AI Assistants for Employees: These intelligent co-pilots are optimized for your company's specific needs, drawing insights from a vast array of sources. Unlike general AI models, these assistants are trained on your company's data repository, including documents, databases, and digital assets spread across various departments and systems (e.g. mails, CRM databases, Google Drive, …). They assist your staff in their daily tasks by providing a unified view of the information they are looking for, enhancing productivity and decision-making. For example, in a customer service context, these assistants could instantly access and synthesize information from product manuals, internal wikis, customer interaction logs, and even email threads to provide representatives with holistic, context-aware solutions tailored to your specific offerings and policies. AI Robots for Process Automation: AI Robots automate processes that would otherwise be done manually by processing data from multiple sources across your organization. For instance, in a legal firm, an AI robot could be set up to automatically analyze incoming legal documents via mail while cross-referencing them with historical case files, legal databases, and regulatory updates scattered across various systems. It can then categorize cases, extract key information, identify precedents from past cases stored in different repositories, and even generate draft responses by combining relevant information from multiple sources. This level of intelligent automation goes far beyond what a general AI model could offer, as it's specifically designed to understand, integrate, and work with diverse legal documents and processes spread throughout the organization's knowledge base. Why choose Altilia's Smart Knowledge Base? Simplifying Custom AI Creation: we all know that good data is the key for a quality output. That’s why Altilia's platform makes your company data "AI-ready" through a sophisticated process. This includes OCR (Optical Character Recognition) analysis for document scanning and layout processing. By preparing your data in this way, Altilia ensures that it's in a format that's easily interpretable by AI agents. This is crucial for businesses dealing with large volumes of unstructured data, such as scanned documents or handwritten notes. Integrated Development Environment: The platform offers a simplified environment to develop AI applications that fit your specific knowledge needs and data types. This environment is designed to be user-friendly, allowing even those without extensive IT expertise to participate in the development process. You have the flexibility to create these AI agents yourself or have Altilia's experts create them for you, ensuring that the resulting agents are perfectly aligned with your business objectives. Adaptability: Unlike off-the-shelf solutions, Altilia's platform works with your specific data types, understands and fits your unique processes, and can be continuously refined to meet evolving business needs. This adaptability ensures that your AI solutions grow and evolve with your business, rather than constraining your processes to fit a generic AI model.   Conclusion As we return to our home improvement analogy, it's clear that just as a well-equipped toolbox is essential for tackling diverse home repairs, a suite of specialized AI agents is crucial for addressing varied business challenges. The one-size-fits-all approach, while tempting in its simplicity, often falls short in delivering the specific solutions that businesses really need. In the race to adopt AI, it's crucial to remember that true power comes from specialization and customization. While general AI models like GPT4 and Claude have their place, they shouldn't be seen as the end-all solution for business AI needs. Instead, they should be viewed as starting points – impressive technologies that demonstrate the potential of AI, but which need to be refined and specialized to truly transform business operations. Altilia's platform empowers businesses to move beyond generic solutions and create AI agents that truly understand and enhance their processes. As you consider integrating AI into your business, think beyond the one-tool approach. Consider how specialized AI agents could improve specific areas of your operations, much like how a particular tool can be used in renovating an apartment. Altilia makes it easy to create AI tailored to your needs. It's time to move beyond the myth of the universal AI agent and embrace the potential of specialized AI solutions.

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How to leverage unstructured data with AI

Introduction In today's digital landscape, businesses are drowning in data, but starving for insights. Gartner reports that 90% of new enterprise data is unstructured, growing three times faster than structured data. Yet, a 2019 Deloitte survey found only 18% of organizations effectively leverage these information. For the financial sector, transforming unstructured data laying in legal contracts into actionable insights is a complex and costly work that requires highly specialized analysts to organize data into user-friendly graphs. But is this the only available solution?  Altilia's smart Knowledge Base solution offers a powerful answer. Our platform tackles the unstructured data challenge, turning the information into a competitive advantage. Whether you're an accountant juggling diverse client information or a financial analyst reading countless contracts, Altilia's smart knowledge base could be the key to unlocking your data's true potential. Join us as we explore how Altilia's solution can help you harness the power of unstructured data, streamline processes, and drive informed decision-making in an increasingly data-driven world.   Introducing Altilia's Smart Knowledge Base Altilia's Smart Knowledge Base is our answer to the unstructured data problem. It's a powerful tool that turns messy, scattered information into useful, organized knowledge. But, what is a smart knowledge base? Think of it as an intelligent digital library. Unlike a regular database that just stores information, a smart knowledge base can understand, organize, and even use the information it contains. Therefore, the library not only stores everything you upload, but also makes connections between different pieces of information, answers your questions, and even helps you make decisions. That's what makes it "smart" – it doesn't just hold knowledge, it actively helps you use it. How is Altilia's solution different from other solutions?  Gathers All Your Data: Our system collects information from many different places. It doesn't matter if it's scanned papers, emails, or database entries - our platform brings it all together in one place. Understands Your Information: Our AI doesn't just read your data, it understands it. It can make sense of complex documents, pull out important details, and even grasp context and subtle meanings. Easy to Use: You don't need to be an AI expert to use our platform. We've made it simple. There's a search bar to find information quickly, and you can ask questions in your native language. Works Automatically: Once the setup of a workflow is completed, our system can do complex tasks on its own. It can take the new documents that have been uploaded, extract information from them, and even create detailed reports without the need to personally go through each step.  Trustworthy: We know the quality of the result is important, especially when writing a report or a legal document. That's why our system can show you how it reached its conclusions. This is crucial for businesses that need to follow strict rules. By combining these features, Altilia's Smart Knowledge Base changes how you use your data. It's not just about storing information - it's about making that information work for you. It helps you gain insights, work more efficiently, and make better decisions across your entire organization.   The Financial Analyst's Challenge Meet Sarah, a seasoned financial analyst working for a large investment firm. Sarah's job involves analyzing complex reports from rating agencies to guide investment decisions. Let's see how Altilia's Smart Knowledge Base transforms her workflow and solves her data analysis dilemma. Sarah's Typical Day Before Altilia: Information Overload: Sarah receives a comprehensive report from a major rating agency: A 200-page PDF document with text, tables, and graphs Supplementary data in spreadsheets Some reports are inside data silos, making difficult to retrieve the correct information Related news articles and press releases Time-Consuming Analysis: Sarah spends days: Manually reading through the lengthy report Copying data from PDFs into spreadsheets for analysis Cross-referencing information with past reports and news Risk of Oversight: With so much information to process: Important details might be missed It's challenging to spot trends across multiple reports Connecting related information from different sources is difficult Delayed Insights: Because the analysis takes so long, Sarah often struggles to provide timely investment recommendations to her team. Sarah's Transformed Workflow with Altilia: Centralized Information: All the information, regardless of its original format, is now in one place: The PDF report is automatically processed and its content extracted Spreadsheet data is integrated into the system Relevant news and press releases are collected and linked Automated Information Extraction: Altilia's AI does the heavy lifting: Automatically reads and understands the entire report Extracts key data points, trends, and risk assessments Organizes all information into a structured, easily searchable format Intelligent Search: Sarah can now find any piece of information in seconds: Uses natural language queries like "Show me all companies with a credit rating downgrade in the last quarter" The system understands context, finding related information even if it's not explicitly mentioned Automated Analysis: The platform generates insights automatically: Compares current ratings with historical data Identifies trends and anomalies in the agency's assessments Creates visualizations of key financial indicators Enhanced Accuracy: With AI-powered analysis, the risk of oversight is significantly reduced: The system cross-references information from different sections and sources Any unusual data points or discrepancies are flagged for human review Sarah can always double check the results proposed by the AI Agent and the resources used. Faster Insights: Sarah now spends less time on data processing and more on high-level analysis: Quickly identifies key trends and potential investment opportunities Provides more timely and comprehensive recommendations to her team The Result: With Altilia's Smart Knowledge Base, Sarah transforms from a data processor into a strategic advisor. She can analyze reports more thoroughly, provide faster insights, and add more value to her firm's investment decisions. The investment firm benefits from more timely, accurate, and insightful financial analysis, helping them make better investment choices in a fast-paced market.   What's Next for Unstructured Data? The world of data is changing fast, and unstructured data is leading the charge. So, what's coming next? Here's our insights into the future: Smarter AI: Imagine AI that can understand data like a human, but faster and without getting tired. That's where we're heading and we are working on an AI that can make sense of even the trickiest information. Speed is Key: In the future, waiting for answers will be old news. We're moving towards systems that can give you insights right away, as soon as new data comes in. Keeping Data Safe: As we use more data, keeping it safe becomes super important. Future systems will need to be like a fortress for your information, while still making it easy for you to use. Data for Everyone: You shouldn't need a PhD to understand your data. We're working towards a world where anyone can ask questions and get answers from their data, as easily as using a search engine. Contrary to what it might look like, the future of data is exciting, and a bit wild. There will be more data than ever, coming from places we can't even imagine yet. But with the right tools, like Altilia's Smart Knowledge Base, you won't just keep up – you'll be ahead of the game. Ready to step into the future of data management? Let's turn your data challenges into your biggest strengths, today and tomorrow. Book a call with our experts to explore how Altilia’s smart knowledge base might fit your business.

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Data Manager Online: AI-Powered Solutions for Unstructured Data

Data Manager Online: AI-Powered Solutions for Unstructured Data

Harnessing the power of unstructured information means taking full advantage of up to 80% of a company's digital assets. Data Manager Online, a leading Italian technology publication, recently featured Altilia in an article exploring innovative solutions for dealing with unstructured data.  In the article "Unstructured Data? Altilia has the solution", Massimo Ruffolo, CEO and Founder of Altilia, gives a glimpse into a future where advanced AI doesn't just process documents - it turns them into actionable insights, transforming the way companies across industries manage, interpret and use their most valuable resource: information. Key Insights from the Article 80% of business data is unstructured: Unstructured data makes up the vast majority of an organization's information assets and is growing exponentially, and managing this vast amount of information is a significant challenge facing every modern organization. AI transforms documents into actionable insights: Altilia's technology, including Generative AI, enables more sophisticated data control and automated document creation through 'active insights', turning raw and unstructured information into valuable knowledge that can be shared across the organization. Built to adapt to the needs of any industry: Customized AI assistants are designed to adapt to the unique needs of specific industries - from banking to pharmaceuticals - the platform addresses each domain-specific knowledge and process-specific requirements to ensure optimal performance. Humans and AI: Altilia's reinforcement learning approach allows humans to review the actions of AI assistants and provide feedback to train them for future processes. This continuous learning enables the AI system to improve its performance over time. One Platform to Rule Them All: The single solution approach simplifies the management of unstructured data for organizations, eliminating the need for multiple tools and streamlining operations.   As the digital landscape evolves, Altilia promotes an ethical and responsible approach to AI adoption, contributing to the future of work by embracing technological revolutions in Italy. Click here to read the full article (in Italian).

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