Altilia has been quoted by influential business magazine Forbes in an important article on the future of AI and how it will change the type of employees required by organizations in the future.
On November 24th, 2022, the magazine published an article entitled “Does Working With AI Help Or Hinder Employees?”. It focused on the necessity of tweaking the ways of managing internal processes to reap the benefits of new technologies being introduced with the fourth industrial revolution.
One of the main arguments supported by the article is that technology can be beneficial in the workplace when it is meant to complement human capabilities. In fact, there is a greater sense that AI will augment the work humans do rather than replace them.
Time and talent
In the article, Massimo Ruffolo, Founder and CEO of Altilia stated: “When we choose humans to work with, we don’t tend to choose people that are identical to us as that would be a waste of time and talent.”
“It’s exactly the same with technology, and if we’re to achieve truly intelligent automation then we need to think of the kind of things that technologies like AI can do well and the kind of things that humans continue to do well.”
This implies that AI tools must not hinder the degree of control and autonomy employees have over their work, and this will quite probably require a rethinking of the processes we use at work so that the capabilities of the technology are fully capitalized on.
The article, which is available online here , is based on research from the University of Georgia in the US, which argues that the ability to work effectively alongside human staff may be hindered by our perceptions of just what is good in the workplace.
The study argues that the characteristics we typically value at work, such as conscientiousness, are also things that AI often thrives in, creating an unhelpful overlap of strengths.
The study makes the point that it’s commonly assumed that conscientious employees are strong performers but argues that technology is beneficial when it complements human capabilities and that, even when we choose human collaborators, we tend to prefer those who complement our own characteristics rather than replicate them.
The Atlilia Intelligent Automation platform is designed, in fact, to allow business-line users and domain-experts to leverage AI technology for intelligent automation, while maintaining control over the design and quality of internal processes.
This is possible thanks to the use of low/no-code interfaces to improve user accessibility (also for AI non-experts), and thanks to AI explainability features to simplify quality control of the automation solution.
Click here to read the complete article from Forbes.com.